From past posts, you may know that we've been exploring different ways to leverage Twitter as a business Tool. We've set up Tweet accounts for EMCCorp, EMCWorld and a few others. We used Twitter as a tool to communicate with attendees at our recent EMC World event. As recently as this morning, I was discussing the validity of Twitter as a business tool with one of our senior executives.
I can certainly appreciate the complexities of introducing new tools, especially when adoption of said tool is quite high - perhaps beyond expectations. However, I've been experiencing more and more issues of late. Yes, I've been following the Twitter blog - and I know the team is working it. However, it's becoming increasingly difficult for me to tout Twitter as a relevant and legitimate tool while such issues continue to plague. I've seen the infamous 'over capacity' screen at least 5 times this morning.
Our EMC World experiment with Twitter was a good one. Twitter adoption among attendees wasn't as high as I would have expected, but there were enough to make the experiment interesting. We were fortunate not to experience any major issues during the week long event... But, if things had been as unstable as they seem to have been in recent days, I'd have considerable egg on face and would be backing away from my attempts to legitimize the tool in the enterprise.
The current state of the state may be fine for casual users... But really needs to tighten up if enterprise adoption is a desirable outcome for the team.